Privacy Policy

Blue Key ("Company", "we", "us", or "our") respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our automotive mechanic and repair services, including SMS communications.

1. Information We Collect

We may collect the following information:

  • Personal Information: Name, email address, phone number, mailing address, and other information submitted through our forms.
  • Mobile Information: Phone number provided for SMS communications.
  • Vehicle Information: Vehicle make, model, year, VIN, repair history, maintenance details, and service-related information.
  • Service Information: Information related to vehicle inspections, repair requests, appointments, invoices, and maintenance services.
  • Usage Data: IP address, browser type, pages visited, device type, and time spent on pages.
  • Cookies & Tracking Data: See Section 6 below.

2. How We Use Your Information

We use your information to:

  • Provide and manage our automotive mechanic and repair services
  • Schedule and manage vehicle service appointments
  • Communicate with you regarding your vehicle, appointments, or inquiries
  • Send SMS messages you have opted into
  • Provide service reminders, repair updates, and appointment notifications
  • Send promotional and marketing communications (if consent is provided)
  • Improve our website, services, and customer experience
  • Comply with legal and regulatory obligations

3. SMS Communications & Consent

By providing your mobile phone number and opting in through our website forms, you expressly consent to receive automated and non-automated SMS messages from Blue Key, including but not limited to:

  • Customer support messages
  • Service appointment confirmations and reminders
  • Vehicle repair and maintenance updates
  • Service notifications
  • Promotional and marketing messages (if separately consented)

Message Frequency: May vary depending on your interaction with our services.

Message & Data Rates: Standard message and data rates may apply based on your mobile carrier.

Opt-Out: You may opt out of SMS communications at any time by replying STOP to any message you receive.

Help: Reply HELP for assistance.

Consent Not Required for Purchase: Your consent to receive SMS messages is not a condition of purchasing any goods or services.

4. Sharing of Information

We do not sell or rent your personal information. We may share information with:

  • Service providers that assist us in operating our website and services
  • Parts suppliers or service partners involved in completing requested repairs or maintenance
  • Legal authorities when required by law or to protect our legal rights

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to:

  • Analyze website traffic and visitor behavior
  • Improve website performance and usability
  • Understand how users interact with our services

You can control cookie preferences through your browser settings. Disabling cookies may impact certain website functionality.

7. Your Rights & Choices

You have the right to:

  • Access, correct, or request deletion of your personal information
  • Opt out of marketing communications
  • Withdraw SMS consent at any time by replying STOP

To exercise these rights, please contact us using the information below.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

9. Mobile Information & SMS Privacy

Mobile information will not be sold, rented, shared, or transferred to third parties or affiliates for marketing or promotional purposes. SMS opt-in consent and phone numbers collected for SMS communication purposes will not be shared with third parties.

Contact Us

If you have any questions about this Privacy Policy or our SMS practices, please contact us:

Blue Key
United States
Website: https://www.bluekey5.com
Email: info@bluekey5.com